Privacy Policy

Last updated: [01.11.2024]

Tidy&Go (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you visit our website, make a booking, or use our cleaning services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Residential or business address
Booking details and preferences

Payment Information

If you book a service or pay online, payment details are processed securely through our third-party providers (e.g., Wix Payments, Stripe, PayPal).

We do not store your full payment information.

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Device type
Browser data
Cookies and usage analytics (for improving website experience)

2. How We Use Your Information

We use your information to:

Process bookings and provide cleaning services
Communicate with you about appointments, changes, or updates
Send confirmations and reminders
Improve our services and website experience
Maintain security and prevent fraudulent activity
Provide customer support

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share information only with:

Trusted service providers (payment processors, scheduling systems, website hosts)
Team members assigned to perform your cleaning service
Legal authorities, if required by law

All third-party providers follow strict privacy and data-protection rules.

4. Data Security

We take reasonable measures to protect your personal information, including:

Encrypted website connection (SSL)
Secure storage of customer records
Limited access for employees and contractors

However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve site performance
Help you navigate easily
Analyze traffic and behavior

You can disable cookies in your browser settings at any time.

6. Your Rights

Depending on your location, you may have the right to:

Access information we hold about you
Correct or update your personal data
Request deletion of your data
Opt out of marketing communications
Withdraw consent when applicable

To submit a request, email us at:

📧 cleaning.tidyandgo@gmail.com

7. Children’s Privacy

Our services are not directed to children under 13.

We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Tidy&Go Cleaning Services

📍 Austin, Texas

📧 cleaning.tidyandgo@gmail.com

📞 737-203-1557

🌐 cleaningtidyandgo.com